Since then, medi has been utilising the scope of this standard to achieve permanent improvements in products from the Phlebology, Orthopaedics, Prosthetics and Hospital divisions, and to build up safer and more efficient processes and procedures. The main focus of all activities is customer satisfaction.

With implementation of the DIN EN ISO 9000:2000 series of standards in 2002, the step from functional to process-orientated management documentation was successfully completed.